The inquiries and frequently asked questions.
- Citizens
- Companies
1- The site where the solar power station is to be installed must be privately owned by you or you must have the right to use it for 25 years, which is the duration of your contract with your affiliated electricity distribution company.
2- You must choose an executing company for the station, which must hold a qualification certificate accredited by the New and Renewable Energy Authority. You can find a list of these companies here.
3- The qualified executing company, which you have selected, will inspect the site, review the customer’s consumption, and calculate the appropriate capacity of the solar power station based on monthly consumption, according to the rules and regulations stipulated by the Electricity Regulatory Authority and Consumer Protection Agency.
4- The executing company submits a technical file for the solar power station according to the requirements of the electricity distribution company responsible for the site where the solar power station will be installed.
5- After the technical file is reviewed by the concerned distribution company and all requirements are met, approval is granted to the executing company to start constructing the solar power station.
6- After the completion of the construction of the station, the executing company informs the concerned distribution company, which then inspects the station and conducts the necessary measurements to ensure its efficiency before connecting it to the distribution network, replacing meters, and commissioning the station.
Typically, the payback period for the initial investments in establishing solar power stations ranges between 5 and 7 years. This period can be accurately calculated by the executing company of the solar power station.
The return on investment after that is over the duration of the contract with distribution companies, which extends up to 25 years, providing a pure benefit to the subscriber.
A meter called a “Net Meter” is installed. The task of this meter is to calculate any energy exported to the distribution grid from the station (Export), or any energy consumed from the grid (Import), and to reconcile between the readings to calculate the actual consumption of the subscriber and issue a monthly bill based on that value.
Technical complaints include:
1. Station shutdown or reduced production compared to what was specified in the contract.
2. Malfunction of one of the station’s components.
3. Improper installation of structures, sometimes resulting in solar panel collapse.
4. Customers being exposed to electric shock due to improper grounding of the station or incorrect grounding.
5. Components not meeting standard specifications or not complying with the contract, and failure to install the station according to industry standards.
Yes, it is possible to establish a solar power station that covers all your monthly energy consumption. This is achieved by obtaining the maximum load from your meter and designing the station accordingly to meet this load, ensuring that the available space for the client is suitable for establishing a station with that capacity.
Any excess energy is typically rolled over to the following month. If there is still excess energy in that month, it continues to be rolled over to subsequent months until the end of June of each calendar year. At that point, a reconciliation is made, accounting for any excess energy produced by the station and exported to the distribution grid. A bank check is then issued for the value of that energy.
All components of solar power stations undergo thorough testing and certification according to international standards and codes specified for them. All of these components are certified and guaranteed to provide the best productivity for the solar power station.
- Provide a document from the executing entity of the project indicating the completion of all project works and the efficient operation of the project (Certificate of Project Completion from the Client).
Only electrical and electromechanical works are considered, and no civil foundation or structural steel works are taken into account.
- It is submitted in January and July of each year regarding the company’s previous work experience, and the qualification certificate can be revoked in case of non-submission.
Yes, it is necessary to have a contract with a consultant, as it is one of the evaluation criteria.
- Submitting previous experience records, increasing the company’s capital, and adding one of the engineers or technicians to the company’s insurance.
- Certificate categories vary depending on the capacity of the stations implemented by the company and their connection to the grid. Obtaining a specific category is based on the documents submitted from previous experience, capital, workers’ insurance, and the number of complaints filed against the company.
- The technician holding a diploma in electrical engineering and the engineer holding a bachelor’s degree in electrical or mechanical engineering are considered according to the requirements.
- Approximately 10 working days